DELIVERY and RETURNS

Delivery cost includes processing costs and postage costs. Processing costs are fixed while postage costs may vary depending on the weight of the parcel. We recommend to combine multiple orders. We will not be able to combine individual orders and postage costs will be calculated per individual order. Packing boxes are of optimal size and adequate level of protection.

Collection: order collection may be arranged by advance agreement, info - 372 536 60225 (Tallinn) and -372 5361 8452 (Narva).

The order will be dispatched within 1-3 days and no later than within 5 working days.

  OMNIVA

Omniva terminals are located in public places and are open 24 hours a day. After you have received an SMS from the terminal, enter the pincode via an SMS, then open the door of the terminal. Once you have collected the parcel, please close the door of the terminal.

  

SmartPOST terminals are located inside all shopping centres and are open during the relevant centre’s shopping hours. The cost of SmartPOST service is 2.99EUR. From the menu, choose the terminal that is located nearest to you. When the goods are delivered, you will receive an SMS with a pincode of the terminal cell. Enter the pincode and collect the parcel. Parcels can be stored in the terminal for 7 days. If you fail to collect your parcel, it will be returned to Argadon Capital OU. Please, keep the SMS until the expiration of the 14 day returns period. When returning the goods, you can use the same pincode.

Maximum size: 60cm x36cm x60cm, maximum weight: 35kg

Delivery outside Estonia

Delivery cost to Finland using SmartPOST -12.99. SmartPOST terminals are located inside all shopping centres and are open during the relevant centre’s shopping hours. The cost of SmartPOST service is 2.99EUR. From the menu, choose the terminal that is located nearest to you. When the goods are delivered, you will receive an SMS with a pincode of the terminal cell. Enter the pincode and collect the parcel. Parcels can be stored in the terminal for 7 days. If you fail to collect your parcel, it will be returned to Argadon Capital OU. Please, keep the SMS until the expiration of the 14 day returns period. When returning the goods, you can use the same pincode.

Maximum size: 60cm x36cm x60cm, maximum weight: 35kg

We can also deliver goods to other countries using the Omniva service pricing, provided the costs have been paid by the customer via a bank transfer or Paypal. Parcels that weight below 2kg can be sent via a Maxi letter which can be cheaper. Please visit Omniva website for the latest postage pricing. When paying by Paypal, Paypal service charge will be added to the cost of your order.

Zone 1: European countries ( Austria, Belgium, Bulgaria, Spain, Holland, Ireland, Iceland, Italy, Greece, Lithuania, Latvia, Luxembourg, Malta, Moldova, Norway, Poland, Portugal, France, Sweden, Romania, Germany, Slovakia, Slovenia, Finland, Great Britain, Switzerland, Denmark, Czech Republic, Ukraine, Hungary, Belorussia, Russia).

Zone 2: all other countries.

Other conditions

Orders are not processed during public holidays and on Saturdays and Sundays. Usually, the delivery is made within 2-3 days. NB! With respect to individual orders and in the event the shop is out of stock, you will be contacted with further details regarding the arrival of new stock and delivery of your order.

Returns:

Customers have a right to return goods that have not been used and in their original undamaged packaging within 14 days. Customers will be responsible for the costs and expenses associated with any such return.



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